UX\UI Designer

Do you have 5+ years’ experience as a UX/UI Designer

Join one of the UK’s fastest-growing live event agencies in a full-time role at Identity. 

Salary: Highly competitive (depending on experience)
Location: Westham, East Sussex

Identity is a dynamic live events agency with 20 years’ experience delivering pioneering solutions for global brands and governments. Due to our continuing success, we are looking to recruit a full-time UX/UI Designer to join our growing team. This is an excellent opportunity to be part of a diverse and talented organisation whilst working in a dynamic and energetic office environment. Expect a team full of skilled and highly driven people with bags of passion and a real can-do attitude.

We are looking for someone who has several years of experience as a UX/UI Designer with strong attention to detail, a real passion for delivery and excellent project management skills. For the right candidate, this would be a great opportunity to further your career, working for a company which specialises in live events and works with clients such as Siemens, Huawei, Harley-Davidson, the Royal Navy, RAF and UK Government Departments.

Job Description

UI/UX Designer responsibilities include gathering user requirements, designing graphic elements and building navigation components. To be successful in this role, you should have experience with design software and wireframe tools. If you also have a portfolio of professional design projects that includes work with web/mobile applications, we’d like to meet you.

You will be a highly motivated, organised and passionate individual that is willing to tackle demanding tasks and take responsibility for actions, using your initiative to make suggestions and working to make things happen. You will maintain your customer focus, balancing the demands of a variety of customers, taking pride in the quality of your output in addition to the completion of the task.

Ultimately, you’ll create both functional and appealing features that address our clients’ needs and help them achieve their business objectives.


As required the UX/UI Designer will attend (and in some cases lead) workshops and other discovery sessions to understand the business requirements for projects, communicating those through your work to create compelling user experiences.

You will have excellent awareness of the latest digital trends and the overall digital landscape, staying up to date with relevant industry publications, websites and newsletters as well as through attendance at conferences.

  • Evaluate client and project needs, create personas and hypotheses to test and learn to high standard
  • Gather and evaluate user requirements in collaboration with digital project managers / producers and external developers
  • Illustrate design ideas using storyboards, process flows and sitemaps
  • Design graphic user interface elements, like menus, tabs and widgets
  • Build page navigation buttons and search fields
  • Develop UI mockups and prototypes that clearly illustrate how sites function and look like
  • Create original graphic designs (e.g. images, sketches and tables)
  • Prepare and present rough drafts to internal teams and key stakeholders
  • Identify and troubleshoot UX problems (e.g. responsiveness)
  • Conduct layout adjustments based on user feedback & metrics
  • Adhere to style standards on fonts, colors and images etc

Professional Expertise & Skills

  • At least 5+ years proven demonstrable agency experience/track record in UI/UX Design
  • Take ownership of UX/UI Design tasks from brief to delivery
  • Knowledge of working within a commercial environment and an understanding of delivering projects that are commercially viable
  • Very strong analytical skills/mind, problem solver
  • Reporting, evaluation
  • Brilliant eye for good design
  • Ability to interact with clients at a variety of levels and across functions to manage expectations and ensure client satisfaction
  • Ability to manage multiple projects in a fast-paced, time-sensitive environment
  • Effective planning to ensure the timely delivery of high-quality content
  • Portfolio of design projects highlighting your role and tasks
  • Knowledge of wireframe tools including Sketch, Adobe XD & Figma
  • Up-to-date knowledge of design software like Adobe Illustrator and Photoshop


The position requires exceptional attention to detail and a drive to maintain Identity’s high-quality standards, and desirable qualities for the UX/UI Designer include:

  • Experienced (at least 5+ years)
  • Client facing (at a senior level if required)
  • Fluency in English with good writing skills; ideally can write a good headline
  • Audience/market focused with awareness of the latest digital trends and the digital landscape
  • Strong written and verbal communications skills, including the ability to present in front of large groups
  • Effective communication and interpersonal skills with the ability to establish rapport with people at all levels and persuade others to your own viewpoint
  • The ability to adapt effectively to a variety of situations and the resilience and stamina to sustain effective performance under pressure

The right candidate must have a confident and enthusiastic approach, be a team player and must be committed to delivering excellent design solutions.

About Us

Identity is a full-service live events agency with headquarters in East Sussex. Our team of over 60 talented people works with a number of global brands and government departments specialising in the design, project management and delivery of live events in the UK and internationally.

Competitive salary

  • Dynamic, friendly, tight-knit team operating in a creative and supportive environment
  • Regular subsidised social activities planned throughout the year
  • Free fresh fruit is available daily to all staff
  • Pension scheme
  • Transport benefit scheme
  • Additional holiday after a period of continuous service


  • Our clients include Apple, Google, New Balance, Formula E and UK Government Departments
  • Potential to travel with your work throughout Europe and further afield
  • Opportunity for career progression


  • Near Eastbourne with good road and rail links to London, Brighton, Lewes, Bexhill, Hastings, Tunbridge Wells and surrounding areas (approx. 90 minutes from Central London or 30 minutes from Brighton)
  • On-site parking right outside the office
  • Two-minute walk to the train station
  • Brand new, refurbished and spacious offices

To Apply
Please email your full CV and covering letter detailing your experience and suitability for the role to careers@identitygroup.co.uk