Account & Project Management

It is vital that your projects are delivered on time, on budget and to specification and we are here to take any worry away from you. You will benefit from our experienced and skilled account and project managers who have proven expertise in event management in the UK, Europe and the rest of the world. Your project manager will provide a dedicated, professional level of service and draw upon years of experience to make sure the steps are completed in a logical and practical sequence. Your account manager will provide you with a single point of contact throughout the process. They will deal with the photographers, designers, illustrators and sub-contractors, so that you don’t have to.

Consultancy & Strategy

Identity's experienced team of consultants and strategists will advise and provide guidance on your project, no matter the size, to ensure that budgets are met, objectives are realised and expectations are exceeded. We are experts at the implementation and management of events campaigns for our clients, and by collaboratively identifying project objectives, target audiences and KPIs, we will formulate a winning strategy to maximise your return on investment.

Communication

Customer service is at the heart of everything we do. We understand that communication is the key to any project and will keep you updated every step of the way. We operate an online project management system with our customers, allowing remote login to check the progress, status of artwork, proofs and photos of the completed campaign or installation.