Senior Events & Exhibitions Production Manager

Do you have 5 years+ experience in the events industry?
Join our events team in a full-time role as a Senior (Events & Exhibition) Production Manager.
This permanent position would suit an experienced production manager looking to continue a career in the events industry.

Role: Senior (Events & Exhibition) Production Manager
Salary: £35 – 50k per year with time off in lieu for on-site work
Closing Date: 9th March 2018

Flexibility and Home working available.
Opportunity to travel with your work throughout Europe and further.

Due to Identity’s successes in 2017, we now require a full-time Senior Events Production Manager to support their growing project management team. This is an excellent opportunity to be part of a diverse and talented team, whilst working in an award-winning office environment. Expect a team full of skilled and highly driven people with bags of passion and a real can-do attitude. We are looking for someone who has plenty of experience in the industry, has an eye for detail and enjoys the technical aspects of building an exhibition stand.

Projects at Identity range from 24 sq/m exhibition stands through to 500 sq/m double deck exhibition stands. The projects Identity deliver are varied and exciting, here are a few examples of projects delivered (so far) in 2017 for some of the most successful companies in the UK and Internationally;

  • Double deck exhibition stands in Europe
  • Bespoke structure for music festivals in the UK
  • Showroom / reception fitouts across Europe
  • Exhibition stands worldwide
  • Shopping centre activations in the UK
  • TV / film sets in the UK

Identity is fast becoming one of the best places to work in Sussex and is underpinned by 5 core values – Teamwork, Responsibility, Ambition, Creativity and Care. If you have these qualities, then Identity would love to hear from you. Identity is looking for highly organised individuals, who want to share their experience and knowledge with the team whilst delivering technically challenging events.

The ability to communicate on all levels with excellent attention to detail is a crucial element of the role and one which demonstrates Identity’s expertise in the industry.

Candidates will need 5+ years’ experience in the exhibition design and build industry as well as Maths and English Grade C or above.

For the right candidate, this would be a great opportunity to further your career, working for a company which specialises in exhibitions and event branding and works with clients such as Eurotunnel, Google, Warner Bros, Apple, Luxury Car Brand, Hastings Direct, and UK Government Departments. By joining Identity’s Production Management Team, you will be part of a diverse and creative team who are at the heart of driving the company forward.

Job Description

A Senior Production Manager (SPM) needs to have excellent coordination skills as they are responsible for everything to do with a project. This includes; giving design briefs, producing quotations and specifications, conducting site visits, overseeing production, event planning, sub-contractor management, liaising with clients and on-site project management.

They will work closely with clients to make sure that everything is to their satisfaction, not just in terms of sticking to an agreed upon brief, but also making sure any last-minute extras are taken care of. The happiness of the client is the responsibility of the SPM.

Some projects may well be very elaborate affairs, so creativity is a very useful trait for this role. The SPM will be working closely with a large team of people, so good interpersonal skills are essential.

The role requires the highest possible level of customer service, as the satisfaction of our client is the number-one priority at Identity.

The type of projects Identity delivers can be complex in their nature, therefore an understanding of production techniques, materials (metalwork and timber) and technical drawings is essential.


Our Senior Production Managers are expected to interpret client briefs and produce full specifications complete with costs. This quotation and email correspondence is a key element which demonstrates Identity’s expertise and is key to winning a project. The specification is subsequently used by the design and production teams to create the product and/or deliver the service.

This position demands up-to-date knowledge of materials, production techniques and solutions while at all times maintaining a professional approach to time, costs and deadlines.

At Identity, we pride ourselves on delivering the best quality products. The position demands excellent attention to detail and a willingness to maintain the high standards the industry demands.

The person must have a confident and enthusiastic approach to our diverse industry and must be committed to delivering excellent customer service.  On a day-to-day basis, our SPMs will work as part of a team and in addition will often work closely with the sales team.

Activities will include, but are not limited to the following:

  • Understanding and recording the client’s brief
  • Spec’ing the project in conjunction with a designer
  • Creating and amending quotes and purchase orders
  • Obtaining costs from contractors and suppliers
  • Overseeing creation of 3D designs
  • Overseeing production of working drawings, and being responsible for their accuracy
  • Creating and maintaining records on Identity’s CRM
  • Creating and maintaining physical and electronic job bags
  • Ordering of venue services
  • Preparation of RAMS
  • Managing complex production and installation schedule
  • Managing sub-contactors
  • Managing installations of on-site of projects
  • Ensuring a project is closed-down and lessons learned recorded


General Requirements

  • As part of the role you will be responsible for contributing and achieving the business objectives
  • To demonstrate the ability to interact and cooperate with all company employees
  • You must adopt the company value of Identity Way – TRACC. To build trust, value others, communicate effectively, drive execution, foster innovation, focus on delivery to customers, collaborate with others, solve problems creatively and demonstrate high integrity
  • Maintain professional internal and external relationships that meet company core values
  • Proactively establish and maintain effective working team relationships with all support departments

About Us

Identity Group is a full service events agency located in East Sussex working with a number of global brands as well as some local favourites. Our offices are located just outside of Eastbourne, with a team of over 50 talented people, approx. 1.5hours from Central London or 30 minutes from Brighton. We specialise in the design, project management and build of exhibition stands, conferences and experiential events in the UK and internationally.

Here are a few reasons why our staff work at Identity

The Location:
Located just outside of Eastbourne with good road and rail links to London, Brighton, Lewes, Bexhill, Hastings, Tunbridge Wells and surrounding areas.
On-site parking right outside the office.
Two minute walk to the train station.
Brand new, refurbished offices from February 2017.

The Team and Company benefits:

Competitive salaries
Friendly, tight-knit team operating in a creative and supportive environment
Regular subsidised social activities planned throughout the year
Free fresh fruit is available daily to all staff

Pension scheme
Transport benefit scheme
Additional holiday after a period of continuous service

The Opportunities:
Our clients include Google, Apple, Eurotunnel, ITV, Dell and Warner Bros
Ability to travel with your work throughout Europe and further afield
Opportunity for career progression.

To Apply
Please email your full CV and covering letter detailing your experience and suitability for the role to