Experienced Events Account Manager

Looking for a new challenge within the events industry? Do you have a minimum of 5 years’ experience in events & exhibition industry? If yes, then Sussex exhibition specialist Identity has a role for you:

Role: Experienced Events Account Manager
Salary: Competitive dependent on experience
Closing Date:  9th March 2018

Due to Identity’s recent successes, they now require motivated and organised individuals to support their sales, projects, design and build teams. This is an excellent opportunity to be part of a diverse and growing team, whilst working in an award-winning office environment. Expect a team full of talented and highly driven people with bags of passion and a real can-do attitude.

We are looking for someone who has sound account management experience in the events industry, with a passion for delivering excellent customer service. You will be highly organised, responsible for building client relationships and developing on-going opportunities. You are the link between the client and our internal projects team, acting as the client’s eyes. Your main tasks are to maintain regular client contact, interpreting client briefs to deliver to the creative and projects teams, preparing and delivering proposals, and managing expectations and timelines.

Projects at Identity range from 24 sq/m exhibition stands and intimate conferences through to 500 sq/m double deck exhibition stands or international televised summits. The projects Identity deliver are varied and exciting.  Projects delivered in 2017 for some of the most successful companies in the UK and Internationally include;

  • Double deck exhibition stands in Europe
  • Bespoke structures for music festivals in the UK
  • Showroom / reception fitouts across Europe
  • Exhibition stands worldwide
  • Shopping centre activations in the UK
  • TV / film sets in the UK
  • International sales conferences

For the right candidate, this would be a great opportunity to further your career, working for a company which specialises in exhibitions and event branding and works with clients such as Eurotunnel, Google, Warner Bros, Apple, Luxury Car Brand, Hastings Direct, and UK Government Departments. By joining Identity’s new business and account management team, you will be part of a diverse and creative team who are at the heart of driving the company forward.

Personal skills must include a high level of motivation, excellent time management and the ability to manage multiple tasks simultaneously, but most importantly the ability to deliver excellent customer service.

The ability to problem-solve, deliver accuracy and maintain strong attention to detail is a crucial element of the role and one which demonstrates Identity’s expertise in the industry.

Identity recognises the importance of training and people development. On joining Identity, you will be provided with industry leading training and will automatically become part of the Investors in People scheme.

Identity is fast becoming one of the best places to work in Sussex and is underpinned by 5 core values – Teamwork, Responsibility, Ambition, Creativity and Care. If you have these qualities, then Identity would love to hear from you. Identity is looking for highly organised individuals, who want to share their experience and knowledge with the team whilst delivering technically challenging events.

Here are a few reasons why our staff work at Identity

  • Located just outside of Eastbourne with good road and rail links to London, Brighton, Lewes, Bexhill, Hastings, Tunbridge Wells and surrounding areas.
  • On-site parking right outside the office.
  • Two-minute walk to the train station.
  • Brand new, refurbished offices in 2017.
  • Competitive salaries
  • Friendly, tight-knit team operating in a creative and supportive environment
  • Regular subsidised social activities planned throughout the year
  • Free fresh fruit is available daily to all staff
  • Pension scheme
  • Transport benefit scheme
  • Additional holiday after a period of continuous service
  • Opportunity to travel

To apply, please email full CV and covering letter to careers@identitygroup.co.uk detailing your experience and suitability for the role.